Job Title: Houseman/Houseperson Department: Housekeeping Supervisor: Director of Housekeeping, Housekeeping Manager, and/or Executive Housekeeper Summary The Houseperson plays a vital support role in the housekeeping department, ensuring guest rooms, public areas, and back-of-house spaces are clean, organized, and well-stocked. This position assists room attendants by delivering linens…

Job Title: Night Audit Department: Rooms Supervisor: Front Office Manager, Guest Service Manager, and/or GM Summary The Night Auditor is responsible for overseeing the front desk operations during overnight shifts while ensuring the accuracy of daily financial transactions and reports. This role combines customer service with accounting duties, requiring attention to detail, strong…

Job Title: Front Desk Clerk/Guest Service Agent Department: Rooms Supervisor: Front Office Manager, Guest Service Manager, and/or GM Summary As a Front Desk Agent, you are the first point of contact for guests, delivering exceptional service and creating a welcoming experience. You will handle check-ins and check-outs, manage reservations, respond to guest inquiries, and ensure smooth…

Job Title: Housekeeper/Room Attendant Department: Housekeeping Supervisor: Executive Housekeeper, Director of Housekeeping and/or Housekeeping Manager Summary The Housekeeping Room Attendant is responsible for maintaining the cleanliness, order, and overall appearance of guest rooms and public areas within the hotel. This role ensures that guests experience a clean, comfortable, and…